Surveying and Planning through Electronic Applications and Referrals

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How do I acquire a digital certificate?

SPEAR requires lodging parties to have one or more ABN–DSCs (Australian Business Number – Digital Signing Certificates). This type of digital certificate links individual employees in an organisation with the organisation's ABN and is stored on a USB security token. 

Digital certificates are not bought from SPEAR; they are purchased through a security company called Symantec. An organisation must have an account with Symantec before individuals can apply for a digital certificate.

Visit the Symantec website for further information, including pricing.

If you have problems acquiring and installing your digital certificates you may need to contact Symantec Gatekeeper Customer Support or contact us.

Who is entitled to digitally sign Registry Instruments in Victoria?

Organisation type Australian Legal Practitioner Licensed Conveyancer Supervised non-practitioner employee
Australian Legal Practitioners
and Law Practices
Yes Yes No
Licensed Conveyancers and
Conveyancing Practices
- Yes Yes

For more information, visit the Australian Registrars' National Electronic Conveyancing Council. Government Organisations and land developers representing themselves should ensure Registry Instruments are digitally signed by an authorised signatory within their organisation.

01

Applying for your first digital certificate

An organisation must have an account with Symantec before individuals can apply for a digital certificate.

 

The first step is to enrol online with Symantec and pay the required fee.

 

Download User Guide 31 - Symantec Digital Certificate Organisation Enrolment (PDF 336KB).

Download
 

Every organisation is required to have a Certificate Manager digital certificate.

 

Download User Guide 32 - Applying for a Certificate Manager Digital Certificate (PDF 348KB).

Download
 

Once your digital certificate has been approved you will be able to install it. The initial installation must be done using Internet Explorer, however the certificates also work with Google Chrome or Mozilla Firefox after installation.

 

Download User Guide 33C - Installing your digital certificates on an eToken - Internet Explorer (PDF 600KB).

Download
 
 
02

Applying for standard digital certificates

Once your organisation has a valid Certificate Manager digital certificate you can apply for subsequent standard digital certificates. You will need to know the ABN (Australian Business Number) used by your organisation to enrol with Symantec.

 

Download User Guide 35 - Applying for a Standard digital certificate (PDF 199KB).

Download
 

Once a member of your organisation enrols for a standard digital certificate, Symantec will send an email to the individual providing instructions to forward it to the Certificate Manager to approve.

 

Download User Guide 37 - Certificate Manager guide to approving and renewing Standard digital certificates (PDF 270KB).

Download
 

Once the application has been approved, Symantec will send an email to the individual providing instructions on how to download/pickup the standard digital certificate.

 

Download User Guide 33C - Installing your digital certificates on an eToken - Internet Explorer (PDF 600KB).

Download
 
 
03

Using your digital certificate in SPEAR

For SPEAR to recognise your digital certificate, you need to ensure Java is installed on your computer. If you don't already have Java installed, you can download the latest version from the official Java website.

 

Contact your technical support if you need help downloading Java. Otherwise, if you would like further information, please contact us.

 

You can now test your digital certificate in SPEAR. If you do not yet have a SPEAR account, this step can be completed later.

 

Download User Guide 34 - Testing your digital certificate (PDF 294KB).

Download
 
 
04

Renewing your digital certificate

Digital certificates are valid for two years. You will receive a renewal email about 45 days before your certificate is due to expire. To check when your certificate expires, click the 'Certificates' button when using or testing your certificate in SPEAR. Your certificates will be listed with the associated expiry date.

 

Please contact Symantec Gatekeeper Customer Support if you change your email address so your renewal details can be kept up to date.

 

If you do not renew your certificate before its expiry, you will need to complete a new application, including the Australia Post Keypost 100 point personal verification check for Certificate Manager type digital certificates.

 

Standard digital certificate renewals can be approved by your Certificate Manager.

 

Download User Guide 37 - Certificate Manager guide to approving and renewing Standard digital certificates (PDF 270KB).

Download