The demonstrative videos below have been created to assist with common Responsible Authority tasks. They provide an easy to follow step by step procedural guide to complete these processes, with additional information on why these steps are required (where appropriate).
Please check back over time to see new videos, or email us to provide feedback, or to suggest topics not currently covered.
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1 - Navigating the Application List ScreenAn introductory video on the different ways the SPEAR application list can be set up and utilised. Includes sorting the application list, using filters, watching applications, and more. |
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2 - Navigating the main tabs of a SPEAR applicationAn overview of the main tabs of a SPEAR application: Summary, Details, Contacts, Guests, Map View, Notes |
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3 - How does a Responsible Authority receive a new application in SPEARThis guide shows how Responsible Authorities are notified when new applications are received, how to accept or reject them, entering reference numbers and fixing application address issues. |
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4 - How does a Responsible Authority complete advertising instructions in SPEAR?This video goes through the process of completing the advertising instrutions actions in SPEAR. |
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5 - How does a Responsible Authority refer an application to a referral authorityThis guide shows how Responsible Authorities can refer an application to a referral authority in SPEAR |
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6 - How does a Responsible Authority prepare and submit address applications in SPEARThis video goes through the process a Responsible Authority user takes to prepare and submit address applications in SPEAR |
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7 - How does a Responsible Authority request and assess requests for further informationThis video shows how a Responsible Authority requests and assesses requests for further information. |
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8 - How to authenticate SPEAR documentsThere are varying types of authentication within SPEAR and different permissions available for users. This video outlines the most common methods of authenticating documents for Lodging Parties, and what to do when you don't have the required level of access. |