Surveying and Planning through Electronic Applications and Referrals

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How do I process fees?

01

Attaching invoice for statutory fees to be paid

A Responsible Authority can attach an invoice to SPEAR at anytime after the application has been accepted. The Applicant Contact will be notified that a document has been attached. The Applicant Contact or guest user will be able to make an online fee payment to the Responsible Authority from within SPEAR if the facility has been enabled.

 

If the Responsible Authority has not enabled online payments either through SPEAR or via an alternative online facility, the Applicant Contact or guest user should arrange an alternative payment to council.

 
02

Receiving fees within SPEAR

If a Responsible Authority has chosen to accept the payment of planning and certification fees online through SPEAR’s payment facility, a record of all payments made for an application will appear as transactions in the Applicant Contact’s section of the Details tab. A list of fees paid prior to the Responsible Authority accepting the application will also be displayed on the ‘accept / reject’ screen.

 

SPEAR will notify the Responsible Authority of each payment made using the standard SPEAR notification messages to the nominated inbox.

 

If a Responsible Authority has chosen to accept the payment of planning and certification fees online, but through a non-SPEAR facility, these payment records will NOT appear within SPEAR.